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1.Information about and use of cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies and Google Analytics which uses Web Beacons and page events on this website to:
- keep track of the items stored in your shopping basket and take you through the checkout process;
- recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
- carry out research and statistical analysis to help improve our content, products and services and to help us better understand our and customer requirements and interests;
- target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
- make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.
In certain circumstances we may collect personal information about you — but only where you voluntarily provide it (e.g. by completing an online form) or where you purchase goods or services from us.
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).
If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.
2.Third-party cookies
We work with third party suppliers who may also set cookies on our website, for example (Facebook, Twitter, YouTube, Adobe Flash player, Hotjar and Instagram). These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
3.Description of cookies
The table below provides more information about the cookies we use and why:
Name of cookie | Purpose for the cookie |
Google Analytics | This is a web analytics service provide by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. IT provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. |
Facebook helps you stay in touch with your network through their website/ mobile application. We make it easier for you to share any content of interest on Facebook and sometimes, we may present with some targeted adverts on Facebook based on your engagement with our website. | |
Twitter provides real time updates from across the globe on the latest trending stories, ideas and opinions from the Twitter accounts or hashtags that you choose to follow. We make it easier for you to share our website content over Twitter. At times, we may present you with some ads on Twitter based on your engagement with our website. | |
YouTube | We embed videos or insert links to videos from YouTube on our website. As a result, when you visit a page with content embedded from or linked to YouTube, you may be presented with cookies from YouTube. |
| Hotjar | Hotjar helps us analyse the traffic through the website. |
Instagram uses cookies to show relevant content. We make it easier for you to share any content of interest on Instagram and sometimes, we may present with some targeted adverts on Instagram based on your engagement with our website. | |
| Kentico | Our website CMS uses cookies to function - such as a session ID to make sure only you can add to your basket or to recognise who you are when you log in. |
4.How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
